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Message   Tony Langdon    Charles Stephenson   Re: Grandstream VOIP   December 3, 2018
 5:38 PM *  

-=> On 12-01-18 18:32, Charles Stephenson wrote to Nick Andre <=-

 CS> I was trying to figure out how to access it. I messaged the guy I
 CS> bought it from, he never used it, he used the phone to set it up. I
 CS> don't have a VOIP phone so.  I was trying to figure out the default ip
 CS> address to get to the web set up

Some ATAs have a command to say the IP address.  To access this, you need to
plug in a POTS phone and dial the appropriate command sequence on the keypad. 
You would need to know the command, which would be in the manual.  Might be
able to gind a copy of the manual online from the manufacturer's website or
with a Google search.

 NA> The first is to be able to access the web-admin interface. This would be
 NA> done on the LAN side. If the LAN is not responding, the unit probably
 NA> needs to be factory-reset. Also make sure the WAN is not connected; since
 NA> if its locked to a provider, its likely going to try to go on the Internet
 NA> to provision itself.

If the unit is using DHCP, one way is to interrogate your router to find out
what devices have DHCP leases, and look for the ATA in the list.  It's likely
to have "Grandstream" in the hostname.  Point your web browser to the likely
candidates, until one responds with the login page.

If the Grandstream is configured with a static IP, then a factory reset is the
easiest way to get it going.

 CS> All the LED's light up, the network light flashes when access my
 CS> router, so it's getting some kind of connectivity. How do I factory
 CS> reset it?

Is there one of those pinhole reset buttons?  If so, try that, otherwise it's
back to the manual.


... That's just common courtesy ..... an uncommon commodity
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