Re: E-Mail not found
  By: Hemo to All on Sat May 04 2019 11:42 am

 > okay.. weird issue and looking for ideas/pointers on what might be happening
 > or where I could start looking.
 >
 > I will logon to my BBS and will get a message that someone has sent me
 > email.
 >
 > Scanning all messages areas will not find or show this email.

Email is not stored in sub-boards. A "scan" is not going to show you your
email.

 > Press E on the main menu to enter the Electronic Mail Menu and then choosing
 > R or U will only show me the message " You have no mail "

Then perhaps you already downloaded and deleted the email, perhps using POP3 or
 QWK?

 > If I download a QWK packet, these emails will appear and I can read and
 > reply to them.  The area shown in the QWK reader as area # 0, and the forum
 > name is "E-mail"

That's the same message area you access with the 'R' command from the Email
menu. You can also use the ;MAIL sysop command to read *all* email on the
system or use the smbutil from the command-line.

 > Any ideas where I can look to figure out why the system is unable to show me
 > emails unless I donwload a QWK packet?

It might be helpful if you set SCFG->Message Options->Users Can View Deleted
Messages to "Yes" or "Sysops Only". My guess is that the messages has been
marked for deletion and you can't see it because that option is set to "No".
Why was it marked for deletion? Probably because you downloaded it via QWK or
POP3 - but that's just a guess.

                                            digital man

Synchronet "Real Fact" #13:
Synchronet was the first BBS software to ship with internal QWK networking.
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