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From | To | Subject | Date/Time | |||
Daryl Stout | Matt Munson | A recent retail aside |
December 31, 2015 3:57 AM * |
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Matt, MM>I hate it when the corporate office does not actively unify their policies MM>when stores do not comply to the wishes of corporate. Such as We do not MM>accept 60% off one item coupons or 20% off regular and sale items from MM>competitors, but the other offending stores actually use the old scan sheets MM>that let us give the customers the offers. Then customers yell at the MM>cashier demanding the offer, but my branch does not give the offer anymore. I've had cases where both in Wal-Mart and at Kroger (one of the grocery stores here), where they have very few checkout lanes open, or direct folks to U-Scan (self serve checkout). More than once at a nearby Wal-Mart, ALL of the regular cash registers had "crashed", and only ONE of the self checkout deals were open...yet, with a line at least a quarter of a mile long. More instances at this Wal-Mart... 1) The self checkout lane would only take a debit card...there was no place for cash, which is what I had. 2) When the network crashed, they asked "don't you have cash??", to which I angrily replied "Do I look stupid enough to carry around $200+ in cash for groceries?? You can just put every one of those back, and I'll do my shopping elsewhere today"...and promptly left the full cart there, and walked out the door. Surely, the late Sam Walton much be turning over in his grave. I've also seen similar deals at State Revenue Offices, for processing things like license plates, drivers licenses, property tax payments, etc. As I noted on 2 posters... 1) We shall do no work before it's 9. 2) People who do not believe the dead come back to life should be here at quitting time. 3) I want to work from 12 to 1, take an hour off for lunch, and get a full check. With #2, it's as if you flipped a switch. On their own time now, the employees have to take care of ALL those inside the building BEFORE they can go home. So many have forgotten the meaning of the word SERVICE...such as CUSTOMER SERVICE, POSTAL SERVICE, INTERNAL REVENUE SERVICE, etc. Well, I heard two farmers talking the other day...one telling the other that he had to "get a bull to SERVICE his cows". BINGO!! The light came on!! Daryl --- * OLX 1.53 * A day without sunshine is like, you know, night. * PDQWK 2.53 #5 --- GTMail 1.26 * Origin: The Thunderbolt BBS - wx1der.dyndns.org - GT Power 20 (1:19/33.0) |
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