-=> Quoting August Abolins to Nancy Backus on 07-26-19  18:40 <=-

 NB>> We were able once to foil a company that tried to switch our phone
 NB>> service out from under us to theirs instead of the one we were with,
 NB>> simply by sending the regulators a copy of Richard's real signature,
 NB>> totally different from the messy scrawl that they claimed was his
 NB>> signature authorizing the switch.... 

 AA> It reminds me of an incident when one of those "alternative phone  
 AA> services" bilked me out of money.  After my first bill arrived, I  
 AA> recognized that the service was not what I thought I agreed to.  After
 AA> a little back and forth via email, they sent me their recording of
 AA> the phone call, on CD.  But it was choppy and clearly EDITED in
 AA> parts.  I decided to just pay the initial monthly bill and cancel
 AA> further business with them.

Probably the simplest way of dealing with it.... obviously not a
business you'd feel comfortable continuing to do business with....

 AA> These days all they need is a recording of your voice saying "YES",
 AA> and they can technically splice it into any way they want.

Which is why I studiously avoid saying 'yes' at any point in a suspect
call.... including the part at the beginning where they ask, can you
hear me...?  

ttyl        neb

... Progress is good, but it has gone on far too long.

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